Privacy Notice

PRIVACY NOTICE

Introduction

Following the General Data Protection Regulation (EU) 2016/679 (GDRP), and its implementation on 25^th May 2018, maintaining the security of your data is a priority of NWL Solicitors and we are committed to respecting your privacy rights. We always undertake to handle your data fairly and legally. We are also dedicated to being transparent about what Personal Data (as defined by the GDPR) we collect from you and how we may use such data.

This privacy notice aims to explain the types of personal data NWL Solicitors may collect about you when you interact with us whether you visit our offices, when you use your mobile device or when you go online. It also aims to explain how we will process, share and keep your data.

We hope this information will answer any questions you have, but if you still have any questions, please do not hesitate to get in touch with us directly.

As this notice may need to be updated from time to time, we will inform you if there are any significant changes.

Who are NWL Solicitors

NWL Solicitors gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your Personal Data.

NWL Solicitors are also registered on the Information Commissioner’s Register.

Why do we collect your Personal Data

We may collect and process your Personal Data for a number of reasons. These reasons include:

so that we may comply with any legal obligation we have
in order to comply with our duties and exercising our rights under a contract with you
the pursuit of our legitimate interests (as set out below)
where you have consented to the processing of your Personal Data
this includes, but is not limited to, information provided by you and third-party providers
when you/they contact us in person, over the telephone, by e-mail or by post
when you apply for a job vacancy with us

Our legitimate Interests

Our lawful basis for holding Personal Data is contractual i.e. to meet the requirements of a contract, namely the specific instructions you give us.

Some categories of Personal Data must be processed by us for statutory reasons and our lawful basis for processing such data is a ‘’legal obligation’’, this includes data which we must report to (for example) the Law Society and the SRA (The Solicitors Regulatory Authority). This data is collected only on the condition that reporting to these authorities is necessary.

The Purpose and Reasons for Processing Your Personal Data

We take your privacy very seriously and will never disclose or share your Personal Data without your consent or knowledge, unless we are legally obliged to.

We only retain your data for as long as is necessary and for the purposes specified in this notice. Unless we notify you, we will not process your Personal Data outside of the European Economic Area (EEA), as it is currently defined.

Detailed below are examples of when we would collect, process and in some cases, share your personal data:

to ensure that content from our website is presented in the most effective manner for you and for your computer device
to verify your identity
to process job applications
to process and manage your instructions
to carry out our obligations arising from any contracts entered into between you and us
to monitor customer satisfaction
to provide you with information, products or services that you request from us
to notify you about changes to our services

Where you have consented to us providing you with our services, you are free to withdraw consent at any time.

In the event of any criminal investigations, we may be required by law, to share the data captured with the relevant authorities.

How long will we keep your data

We only ever retain personal information for as long as is necessary and we have retention policies in place to meet these obligations.

Whilst there is no specific Law Society practice note regarding retention of your Personal Data for a set period of time for example, the maximum legally obliged retention period for file details is for a period of 6 years or until such time as a child in proceedings reaches the age of 18, we are required to comply with statutory provisions, such as limitation periods Money Laundering 2017 and UK Finance Mortgage Lenders’ Handbook.