Privacy Policy

Who we are

NWL Solicitors (trading as NWL Solicitors) is the data controller for the purposes of UK GDPR and the Data Protection Act 2018. Our registered address is 7 Hampstead West, 224 Iverson Road, West Hampstead, London NW6 2HL. Our SRA number is 442385.

If you have any questions about this policy or how we handle your data, please contact us at reception@nwlsolicitors.co.uk.

What data we collect

We may collect the following categories of personal data:

• Identity data: name, title
• Contact data: email address, postal address, telephone number
• Matter data: information you provide in connection with a legal matter
• Financial data: limited financial information required to carry out conveyancing or other transactional matters
• Technical data: IP address, browser type and version, collected automatically when you use our website
• Enquiry data: content of messages or enquiries submitted via our contact form

We do not collect special category personal data through this website unless specifically required for your matter and provided with your explicit consent.

How we use your data

We use personal data for the following purposes:

• To respond to your enquiries and provide legal services
• To fulfil our legal and regulatory obligations (including AML/KYC requirements as a regulated legal firm)
• To manage our relationship with you as a client
• To send you information relevant to your matter
• To improve our website and services

Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

• Contract: where processing is necessary to perform our engagement with you
• Legal obligation: where we are required to process data to comply with law (e.g. anti-money laundering regulations)
• Legitimate interests: for website analytics and improving our services, where this does not override your rights
• Consent: where you have expressly given consent, such as when submitting an enquiry

How long we keep your data

We retain personal data for as long as necessary for the purposes for which it was collected, and in accordance with our legal and regulatory obligations. Client matter files are typically retained for a minimum of six years after the conclusion of a matter. We will delete or anonymise personal data when it is no longer required.

Sharing your data

We do not sell or share personal data with third parties for marketing purposes. We may share data with:

• Third parties engaged to provide services in connection with your matter (e.g. search providers, barristers, other solicitors)
• Regulatory bodies and law enforcement authorities where required by law
• Our IT and hosting service providers, who process data strictly on our instructions

Your rights

Under UK GDPR, you have the following rights in relation to your personal data:

• The right to access your personal data
• The right to correct inaccurate data
• The right to erasure (“right to be forgotten”) in certain circumstances
• The right to restrict processing in certain circumstances
• The right to data portability
• The right to object to processing on grounds of legitimate interests
• Rights relating to automated decision-making

To exercise any of these rights, please contact us at reception@nwlsolicitors.co.uk. We will respond within one calendar month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This website uses only essential technical cookies required for its operation. We do not use tracking, advertising, or analytics cookies that require consent. For full details, see our Cookie Policy.

Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page indicates when the policy was last reviewed. We encourage you to review this policy periodically.